@Liveconx - Cornwall
Established in 1983, @liveconx is leading the transformation of conventional call center business into full, multi-channel “Contact Response Solution Center” offerings — providing important, value-added services for all the communications channels organizations use to engage with their customers, markets, suppliers and partners.
Quality Service and Customer Satisfaction - It’s a simple truth – average customer turnover in the call center business is pretty significant. That’s why we’re extremely proud that over two-thirds of our clients have been our customers for over 7 years!
Our commitment to quality customer service and satisfaction is further reflected in being the only contact center awarded the Canadian Call Management Association’s (CAM-X) “Award of Excellence” for 21 consecutive years. @liveconx is also a multi-time recipient of the Consumers’ Choice award for call centers.
@liveconx operates its primary contact response solution center in Cornwall, Ontario. Equipped with fully redundant systems, its own power generation backup capability and resilient multi-channel communications, the center can operate 24/7 without interruption – a capability that extends disaster recovery benefits to our customers.
Satellite operation centers are located in Brockville and Ottawa. From these three sites @liveconx efficiently and effectively serves the Canadian and U.S. markets.
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Business Operation Hours
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Monday
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9:00 AM to 5:00 PM
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Tuesday
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9:00 AM to
5:00 PM
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Wednesday
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9:00 AM to 5:00 PM
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Thursday
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9:00 AM to 5:00 PM
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Friday
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9:00 AM to 5:00 PM
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Saturday
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9:00 AM to 5:00 PM
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Sunday
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9:00 AM to 5:00 PM
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Additional Information
@liveconx has been a trusted provider of customer management and scheduling reception services for over 15 years. When it comes to maintaining the success of your business, nothing is more important than keeping your customers happy. That’s why B2C appointment setting services are so critical for ensuring customer satisfaction and engagement. With a trained team of agents experienced in providing appointment setting services that work with both you and your customers’ needs, @liveconx can help ensure that your schedule remains efficient without any extra hassle on your end.
Product and Services
contact center services, contact center outsourcing, contact center companies, inbound call center service, inbound call center outsourcing, outbound call center service, outbound call center outsourcing
Languages Spoken
English
Payment Options
Visa,Master Card,Cash,Check
