Additional Information
Sussex Electrics Ltd. ~ Guarantee & Level of Service
Due to the confidence which we have in the work we carry out for our customers, we are happy to guarantee all materials and labour.Inevitably, problems do occasionally occur, either during a job or following completion. In any such event, we encourage our customers to tell us about it as soon as possible. In our eyes, it's your right and your problem will be dealt with as a priority - so don't hold back!,Our guarantee: (subject to misuse policy)
All materials carry a 12 month guarantee
All appliances have a full manufacturer's for 12 months or longer
All labour has a 12 month money-back guarantee
We have £2 million liability insurance
Due to the confidence which we have in the work we carry out for our customers, we are happy to guarantee all materials and labour.
Inevitably, problems do occasionally occur, either during a job or following completion. In any such event, we encourage our customers to tell us about it as soon as possible. In our eyes, it's your right and your problem will be dealt with as a priority - so don't hold back!
Our guarantee: (subject to misuse policy)
All materials carry a 12 month guarantee
All appliances have a full manufacturer's for 12 months or longer
All labour has a 12 month money-back guarantee
We have £2 million liability insurance.
We will always provide a formal quotation to customers (signed and accepted by both us and yourself) before we start work..The quotation will contain a full breakdown of materials and labour required for the job in question.
All materials used on a job will be charged at cost plus.
Any individual material or item with a cost price of £100.00 or more, will be agreed with the customer in advance before installationPayment for work carried out must be paid for in full on completion, by either cash or chequeUnless a fixed price has been agreed in advance of starting work, our mininum charge is for One Hour. Any time worked over the initial first hour will be charged thereafter in 30 minute segments. For example:
A job lasting 45 mins. will be charged at 1 hour
A job lasting 1hr 20mins. will be charged at 1½ hours
A job lasting 1hr 40mins. will be charged at 2 hours etc.
All materials and labour will have V.A.T. added at the current applicable rate.
Sundays and Bank Holidays will be charged at our Sunday rate.
