Trackforce - San Diego
Trackforce is a leading provider of security management technology. For over ten years Trackforce (formerly known as RTM Soft and Alpha System) has provided fully integrated security solutions to its partners and customers.
Dedicated entirely to the security industry, we specialize in web-based and mobile application platforms to optimize operational management of security services. Thanks to our security expertise and the use of state-of-the-art information systems technology we proudly offer the most effective solutions available on the market today.
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Business Operation Hours
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Monday
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9:00 AM to 5:00 PM
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Tuesday
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9:00 AM to
5:00 PM
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Wednesday
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9:00 AM to 5:00 PM
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Thursday
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9:00 AM to 5:00 PM
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Friday
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9:00 AM to 5:00 PM
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Saturday
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Closed
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Sunday
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Closed
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Additional Information
Keep training and certification information organized with the GuardTek Job Skills module. Track expiration dates and send email alerts to supervisors about critical recertification dates. This module can help administrators manage important employee assets and reduce legal risks by maintaining online documentations of credentials.
Administrators can view the last 24 hours of tracking and can send messages to users with GPS data. Geolocation technology gives managers an aerial view of your entire security guard operation. Gain insight into security staff behaviors and document accordingly. Administrators can view the status, availability, proximity and estimated drive times to incidents. Users can accept or refuse tasks scheduled to them through the officer dispatch module.
Response types are configurable and can be used to efficiently dispatch resources based on GPS data. The officer dispatch dashboard is color-coded so that administrators can quickly gauge the status of tasks at-hand. Administrators can document task acknowledgements, progress and completion status for dispatched officers in real-time. All information captured through the geolocation and officer dispatch module is captured in the GuardTek portal for the added assurance of accountability.
Manage visitor registration within GuardTek’s online platform. Eliminate messy paper visitor logs and accurately capture visitor information in seconds. Identify, track and manage all visitors in your building to ensure that visitors are safe and secure. All visitor information is accessible in real-time and can be exported and printed in case of emergency or evacuation.
Reduce security threats and screen against unwanted visitors. Client-entered scheduled visitors or visitor groups can be added with custom forms for personalized greetings. Administrators can create group profiles for their visitors so that security guards know which visitors need badges and passes. Administrators can designate who can approve certain types of visitors. Administrators may also create employee/tenant and contact lists and store them in a centralized location.
Product and Services
Easily track and manage incidents using the GuardTek platform. Administrators can create customized templates and reports per site and per incident type. Create an unlimited amount of prefilled incident reports with a wide range of response types. Administrators can choose from yes/no, checkbox, text fields, dropdown menus, signatures, and other input field formats. You can also make these fields mandatory to ensure essential information is captured.
Incident reports can be started in the field and finished at a desk where the previously collected information will remain unchanged. The incident reporting function can help users consistently document the record of events including outcomes and corrective actions. Customized incident reports can help improve report quality and standardize the reporting process.
Security guards can include videos and photos in their reports to add clarity to any incident alert. Intelligent alerting software automatically notifies stakeholders when reports are created, modified or completed. Incident reports can be downloaded (as PDF or Excel spreadsheets) or emailed instantly from the GuardTek dashboard. The GuardTek system has been designed to provide a highly secure, multi-property, multi-departmental solution for a broad range of functions required by security divisions.
Easily track and locate officers online at any time using the GuardTek platform with RFID/NFC and GPS technology. With GuardTek’s geolocation and officer dispatch module, you can track your security staff operating outdoors with GPS technology and indoors with RFID/NFC tags. Rugged and accurate RFID tags are easy to install and inexpensive.
Languages Spoken
English
Payment Options
Visa,Paypal,Master Card,Cash
Year Established
2000
