How Our Air Conditioning Service Works
Site Evaluation: Where It All Starts
Before we can make a recommendation or start on any work, we must first thoroughly evaluate your site to ensure that any solution that we recommend is specific to your needs, because we don’t believe in one-size-fits-all recommendations. At that time, a certified and experienced technician will listen to your concerns and ask questions that will determine which affordable air conditioning solution is best for your site and your site’s needs.
Your Approval: When We Start the Work
We respect our customers; therefore, we will never begin any work BEFORE getting prior approval in writing. Once we get written approval, only then, will we begin the work. Whether in-person, via facsimile, or by e-mail written approval is required.
Work Begins: Installation, Service, or Maintenance
After evaluating your site’s specific needs, we will service your existing system or install a new energy-efficient system—and, at all times, you can rest assured that it will be the most cost-effective solution for your needs.
Quality Assurance: Ensure the Systems Works Properly
After we complete the service or installation, we will test the solution to ensure optimal performance—and, of course, your complete satisfaction. And, if at any time, you are not satisfied with the quality of work, you are more than welcome to share your concerns with us, and we’ll do our best to remedy the situation promptly. Though customer dissatisfaction is an uncommon occurrence, we happily extended our commitment to customer satisfaction to all of our customers. Remember, at Controlled Climate Limited, we want to exceed your expectations!